Customer service and product enquiries
1-800-276-6286Monday–Friday, 8am–4pm Pacific; holidays may differ
An independent reference. Amber Almanac is not Aroma Housewares’s customer service team. The number above belongs to the company; we do not connect or forward calls.
Aroma Housewares provides phone assistance and a support portal for its rice cookers and other kitchen products. Its contact page identifies aromaco.com as the company’s official site. Keep an order question separate from a product-use or warranty request so the supporting information matches the case.
Monday–Friday, 8am–4pm Pacific; holidays may differ
Locate the cooker model and the purchase receipt.
Use Aroma’s portal for requested photographs or documents.
Identify the seller if the item was not ordered directly from Aroma.
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Entry edited 2026-10-25